Service capabilities
Practical support.
A defined scope.
We can lead delivery directly with your leadership or work alongside your IT department. Together, we agree the systems, work to be completed, and responsibilities.
We work with your IT team to review, configure, and improve server and storage environments for workload performance, capacity, security, and recoverability. We can help your team deploy and configure Nutanix hyperconverged infrastructure, VMware vSphere, Microsoft Hyper-V, Windows Server, and SAN or NAS solutions within the agreed design. Work includes workload sizing, host and cluster configuration, virtual networking, storage provisioning, high availability, migration, and backup integration. We validate dependencies and recovery procedures before handover, so your team has a defined cutover and documented operating procedures for the agreed changes.
Nutanix Installation and Migration
We work with your IT team on the planning, installation, configuration, and migration of Nutanix clusters that consolidate compute, virtualization, and storage into hyperconverged infrastructure. We assess CPU, memory, storage performance, capacity, and growth; confirm compatible hardware and licensing; and deploy AOS, AHV where selected, and Prism management. Implementation covers virtual networks, role-based administration, monitoring, and licensed resilience features. We plan supported VM migrations, integrate backup and recovery, and test approved failover scenarios. The engagement includes a cutover plan, validation results, and administrator handover.
Storage Installation and Data Migration
We help your IT team configure shared storage and file services around the performance, availability, and data-access requirements of your workloads. We configure storage pools, volumes or LUNs, supported host connections, multipathing, file shares, and access permissions. We review capacity, retention, encryption options, and backup protection, then plan the migration and validate application access. Configuration records and capacity information help your team understand the environment and plan future expansion.
We work alongside your IT team to review, configure, and improve Layer 2 and Layer 3 networks across gaming floors, hotel operations, back-of-house areas, and multiple properties. The service covers VLAN architecture, routing, switch uplinks, link aggregation, DHCP and DNS dependencies, wireless coverage, and quality of service for voice and other priority traffic. We separate guest, vendor, administrative, and operational access and configure authentication where required. Coverage checks, connectivity testing, approved failover tests, and as-built diagrams provide a network your IT team can troubleshoot and maintain.
Explore Networking and Wi-FiWe work with your IT team to review and configure backup and recovery around agreed recovery point objectives (RPO) and recovery time objectives (RTO). We configure protection for servers, VMs, supported applications, files, and cloud workloads, including retention, offsite copies, application-consistent backups where supported, and immutable repositories where available. We monitor failed jobs, test restores, and document recovery dependencies and runbooks. Replication and disaster recovery exercises can validate recovery at another location. Your team receives tested recovery evidence and visibility of gaps against the agreed objectives.
Explore Backup and Disaster RecoveryWe help your IT team review and configure firewalls and network segmentation to control internet exposure, inter-VLAN traffic, remote access, and vendor connectivity. We review the rulebase, NAT, VPNs, logging, and administrative access, then implement network zones and least-privilege traffic policies. The service covers high-availability firewall pairs and supported intrusion-prevention or application-control features. We validate legitimate application flows, document exceptions, and record configuration changes, helping your team reduce unnecessary access without overlooking critical business dependencies.
Explore Firewalls and Network SegmentationWe work with your IT team and application vendors on the infrastructure configurations and integration dependencies behind property management, point-of-sale, casino, and hospitality applications. We translate vendor requirements into server, storage, network, endpoint, and access configurations, then coordinate interfaces, ports, service accounts, certificates, and deployment dependencies as applicable. Vendors configure their applications; we work with your IT team to prepare and secure the supporting environment and coordinate the technical dependencies. Readiness checks, integration testing, cutover planning, and handover reduce uncertainty when several systems and vendors must move together.
Explore Hospitality and Vendor SystemsWe work with your IT team to standardize, configure, and deploy Windows workstations and laptops using Microsoft Intune, Windows Autopilot, Group Policy, or another agreed management approach. We configure device enrollment, application packages, identity integration, endpoint protection, disk encryption, update policies, and local administrator access where supported. User data, printers, and peripherals are included in the deployment plan. Pilot builds and acceptance testing help identify application issues before rollout, while asset and configuration records make the fleet easier to manage.
Explore Workstation Deployment