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Virtual CIO (vCIO) Services

Technology leadership
for your business.

Get experienced technology leadership without hiring a full-time Chief Information Officer. Netsmart’s Virtual CIO (vCIO) service connects technology decisions to your business goals. We work with your owners, executives, finance team, and IT staff to assess your environment, set priorities, plan IT budgets, and oversee vendors, security, and major initiatives. Regular business reviews keep costs, risks, progress, and upcoming decisions visible, giving your company a clear plan for its technology investments.

Strategic technology leadership

Plan the investment.
Guide the delivery.

We work with your owners, executives, finance team, IT staff, and providers to turn business priorities into technology decisions and accountable action.

IT Strategy and Technology Roadmaps

We review your systems, business priorities, and upcoming changes, then build a technology roadmap with clear priorities, dependencies, ownership, and milestones. The plan covers immediate improvements and longer-term needs, including infrastructure lifecycle, cloud platforms, applications, and opportunities to improve how your staff work.

Explore IT Strategy and Technology Roadmaps

IT Budgets and Investment Planning

We help prepare operating and project budgets, forecast hardware replacements and software renewals, and compare options before you commit resources. We review current spending and identify overlapping services, avoidable costs, and gaps that need investment. Your leadership receives recommendations, business reasons, and visibility of planned spending.

Explore IT Budgets and Investment Planning

Vendor and Software Portfolio Management

We review technology suppliers, contracts, licensing, service levels, and renewal dates with your team. We help evaluate proposals, clarify responsibilities, and coordinate vendors so your company has a clearer view of what it buys, who supports it, and when decisions are needed. Contract and purchase approvals remain with your leadership.

Explore Vendor and Software Portfolio Management

Cybersecurity, Risk, and Business Continuity

We connect technology risks to business priorities, coordinating security improvements and recovery planning with your operational and technical teams. We review access, critical systems, backup and recovery readiness, and relevant control requirements, then maintain a prioritized action plan with owners and review dates.

Explore Cybersecurity, Risk, and Business Continuity

Governance and Executive Reporting

We establish clear responsibilities, decision processes, and reporting for your technology program. Regular leadership reviews cover roadmap progress, budgets, vendor performance, open risks, and upcoming decisions. Your owners and executives receive plain-language information they can use to set priorities and hold work accountable.

Explore Governance and Executive Reporting

Growth, Projects, and AI Planning

We help leadership evaluate the technology needed for expansion, acquisitions, new locations, major system changes, and AI initiatives. We review options, dependencies, business value, costs, and implementation readiness, then coordinate the agreed plan with your IT team and vendors. This gives projects a defined purpose, accountable ownership, and a practical path from approval to delivery.

Explore Growth, Projects, and AI Planning

What you receive: A prioritized technology roadmap, IT budget and renewal forecasts, a vendor and software review, documented risks and actions, and regular executive reporting suited to the agreed engagement.

An ongoing leadership relationship

From assessment
to regular review.

We start by understanding your business plans, systems, spending, vendors, and open risks. Together, we agree the priorities, roadmap, budget planning, and responsibilities for your engagement.

We then review progress with your leadership at an agreed cadence, adjusting the plan as your business changes. Your company retains approval of spending and major decisions, with clear recommendations and supporting information from Netsmart.

Common questions

Working with your vCIO.

Let’s talk

What does your
business need next?

We act as your IT team and dedicated consultants. Talk with us about ongoing support, a technical problem, or a planned project. We work directly with you to agree priorities and manage your IT needs.

Discuss your business IT needs

Prefer to call? 1-877-452-5811